CrimsonCraft

Q. Who are we? A. CrimsonCraft is an online retailer whom aims source for after Market collectibles at a bargain. Our mission is simple. Buy through us, we ship to you at competitive rates. Q. Is there a physical store for viewing? A. We operate online. Local self pickup is possible. Just contact us. No viewing though. Q. Returns / Refunds? A. Please ensure your decision is finalized before making the purchase. We do not entertain such reqeusts. Q. What if I received a damaged item? A. We will coordinate with the manufacturer for you. But items were usually pre-checked. New item are sealed when delivered. Damage during delivery are beyond us. If you wish to add on shipping insurance for protection. Additional cost to be charged to buyer. Q. Making changes to orders? A. Drop us an email. We will try but case by case basis. Q. Are the item pricing inclusive of shipping fee? A. Nope. All International shipping fee to be added separately. Q. Do I have to pay for PayPal transfer fee/tax? A. PayPal is 3rd party payment service. Yes you will pay for the necessary fees via PayPal checkout. Q. PayPal incur additional fees, is there other methods? A. Yes, we support International alternatives such as Wise, for buyers with SG banking accounts, we support PayNow and local SG bank transfers. Q. What is "Request to Source"? A. This is a service to help you seek for after Market items from other SG collectors. Contact us using "Request" above for more details. Q. Is there further discount if I am to buy more than 1 product? A. As we focused on after Market available items, this is beyond our limit.