Kindly take note that our full Terms and Conditions (the "T&Cs") are set out on our website at CrimsonCraft.biz. We shall be grateful for your careful consideration of our full T&Cs as non-compliance with our T&Cs may result in your order made for the Product (the "PO") being delayed or your PO being cancelled, along with the forfeiture of your deposit.
1. All figures quoted shall be in Singapore dollars, unless otherwise stated.
2. Take note that the deposits you have paid to the Seller in relation to the Product are only refundable, transferable to another buyer, or exchangeable for an alternative product in the event the Seller or the Manufacturer cancels release of the Product.
2.1. With regard to the method of delivery of the Product, the Seller shall either (i) arrange for the shipment of the Product to an address provided by you (the "Address"). Please take note that for the purposes of self-collection of the Product, proxies or representatives are strictly not allowed.
3. Before placing a PO, you shall bear the sole responsibility of checking and confirming that the Product can be sold and shipped to the Address. Please take note that shipment of the Product to a post office box, to a freight forwarder or forwarding agent is strictly not allowed. In this regard, the Seller reserves the right to terminate the PO in the event you do not comply with this clause.
4. The date of release of the Product by the Seller is subject to the time required for (i) the manufacturing process and/or (ii) obtaining the requisite approval(s) for the Product.
5. Upon the issuance of a collection notice by the Seller that the Product is ready for shipping, you shall pay to the Seller any sum which remains outstanding and due in relation to the PO (the "Outstanding Sum") within a period of two (2) weeks from the date of the Shipping Notice. In this regard, the last date of payment of the outstanding shall be two (2) weeks from the date of the Shipping Notice (the "Initial Collection Period"). Pursuant to your settlement of the Outstanding Sum, you will receive updates to your order regards to shipment status as well as tracking number if applicable during the Initial Collection Period.
5.1. In the event you fail to settle your remaining outstanding on or before the last date of the Initial Collection Period, the Seller may, but is not obligated to, serve you with a reminder via an email (email you used to create the order). If the Seller provides such a reminder, the date of collection of the Product shall be extended for another two (2) weeks from the Initial Collection Period (i.e., one (1) month from the date of the Shipping Notice) (the "Extended Collection Period").
5.2. In the event you fail to settle the remaining outstanding by or on the last day of the Initial Collection Period or the Extended Collection Period (the later of whichever is applicable), the Seller reserves the right to terminate the PO and this shall result in the forfeiture of your deposit and the release of the Product to another willing buyer.
6. Notwithstanding Clauses 5.2 and 7 pursuant to you receiving the Product, all payments made by you to the Seller shall be strictly non-refundable under any circumstance. In addition, the Product is strictly non-exchangeable with any other product(s) of the Seller.
7. Take note that in consideration of the limited stock of the Product, or any other product of the Seller, and, in the event whereby multiple buyers are simultaneously attempting to place a PO for the same Product, you may encounter the situation whereby the Product which you intend to purchase may become unavailable after you check-out online (i.e., clicking the ‘Purchase’ function on the webpage). Take note that the sudden unavailability of the Product is not a system error. Where you have been affected by the event above and you have already made payment for the Product, the Seller shall proceed to issue a full refund to you.
8. The risk of loss or damage of the Product shall remain with the Seller and shall pass to you either (i) upon the issuance of the Self-Collection Notice or (ii) when the Product is passed to a carrier for delivery to the Address, whichever is applicable.
9. All notices, reminders and/or other communication shall be deemed duly sent by the Seller to you via the respective contact details you had provided the Seller with, if the Seller did not receive any indication that the email has not been successfully transmitted to or received by you or that the envelope containing such notice or document was properly addressed and posted as a prepaid ordinary mail. In this regard, you shall bear the sole responsibility of ensuring that all contact details provided to the Seller for the purpose of receiving all notices, reminders and/or communication from the Seller are correct and valid.
10. By proceeding to place a PO, you shall be deemed to have read, understood and agreed to our Terms and Conditions.
